Piggyback Adaptors – Generic – H1, HB3, H8, H9, H11

Answer: Lumens simply measures the total quantity of light emitted at the source. It does not take into account the ability of the light to direct that light into a usable pattern, which is a critical function of a driving light. Lux, on the other hand, measures the total distance travelled by that light beam, which is a function of the precision with which the reflectors have been designed and engineered. It is a much better measure of the quality of a light.

Answer: Driving lights will generally give you a greater forward distance, whereas light bars will give more spread to the sides of the road. As technology improves we are starting to see more crossover between the two i.e. driving lights with improving flood capability and light bars with increasing forward distance, but the difference in shape will mean that each type of light will always have an inherent advantage over the other in one area.

Answer: It is worth remembering that LED chips contain many microscopic parts, and the manufacturing process is very complex. Firstly and most importantly, higher-quality chips will last much longer on average compared to those of lesser quality. Given the difficulty in replacing an LED chip compared to say an HID bulb, longevity is of paramount importance. There is nothing worse than having an LED spotlight on the front of your vehicle with a few dead chips! Secondly, high-quality LED chips will be much more consistent in colour temperature, which means the appearance of the LED driving light will be much more uniform. LED spot lights using high-quality LEDs will have a better Colour Rendering Index (CRI), which is a measure of the accuracy with which the light reveals colours to the human eye.

Answer:

We endeavour to dispatch all orders within 2 business days after they are received. Here is an approximate guide to delivery timeframes once the order is dispatched:

QLD Metro: 1-2 business days after dispatch
QLD Other: 2-3 business days after dispatch

NSW Metro: 2-3 business days after dispatch
NSW Other: 3-4 business days after dispatch

VIC Metro: 3-4 business days after dispatch
VIC Other: 4-5 business days after dispatch

SA/NT Metro: 4-5 business days after dispatch
SA/NT Other: 5-7 business days after dispatch

WA Metro: 6-7 business days after dispatch
WA Other: 10-14 business days after dispatch

TAS: 5-6 business days after dispatch

Answer: When your order is completed and shipped, you will receive an automatic email containing your tracking number and a link to track your parcel. If you haven’t received your email, please check your junk folder. If you still cannot find it, please click here to email us and request another copy.

Answer: Delivery on all orders over $100 is free of charge within Australia, with the exception of the following remote postcodes: 0800-0999, 2898-2899, and 6215-6799. Any orders that do not meet the free shipping criteria are charged at our cost.

Answer: At checkout, you will have the option to take Transit Protection. For a small fee, Transit Protection guarantees the safety of your order in transit. If any product in your order is lost or damaged after it leaves our warehouse, we will organise for a replacement to be sent at no additional cost to you. Click here to find out more.

Answer: We send all orders via reliable Australian freight companies such as Australia Post and Star Track, and incidences of lost or damaged items are very rare. In the event that loss or damage does occur, we will always do our best to assist where we can. However, please note that in some cases you may need to seek resolution through the courier company directly if you do not take the Transit Protection option at checkout and your goods are lost or damaged in transit.

Answer: If you need to change your delivery address, please email us as soon as possible.

Answer: We do not ship to other countries via the website. We have distributors in selected countries who may be able to assist. Please contact us if you wish to enquire as to whether your country is supported by an international distributor.